Terms & Conditions
Shipping Information
Welcome to Magical Crafts! Here, we strive to provide you with the best online shopping experience. Our shipping methods are designed to ensure your products reach you in a timely and secure manner. We aim to keep our packaging eco-friendly while keeping the costs affordable for our customers. Your satisfaction is our priority, and we are committed to building trust and loyalty through transparent and reliable shipping services.
At Magical Crafts, we believe in the power of clear communication. Our shipping policy is simple and customer-oriented. We want you to shop with confidence, knowing that we've got your back. If you have any questions or concerns about our shipping methods, packaging, or costs, please feel free to reach out to our customer support team. We're here to assist you every step of the way.
Return Policy
We want you to love your purchase from Magical Crafts. However, if you've had a change of heart or are not completely satisfied with your product, we've got you covered. Our return and exchange policy is designed to make the process smooth and hassle-free for you. We believe that a straightforward refund or exchange policy is essential for building trust and ensuring that you can shop with peace of mind.
If you have had a change of heart buyer will need to pay postage
If item damaged in transit , we will ask for pictures to show damage before refund is given
Your satisfaction is important to us, and we are here to make the return or exchange process as simple as possible. If you have any questions about our policy or need assistance with a return or exchange, please don't hesitate to contact our dedicated customer support team. We are committed to ensuring that you have a positive shopping experience with Magical Crafts.